Terms of service

Welcome to Gamanchi’s! These Terms of Service (“Terms”) govern your use of our website and the purchase of our natural soap products. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. About Us

Gamanchi’s
Registered Address: 
Contact Email: gamanchis.soap@gmail.com
Phone: +917609 018771

2. Eligibility

You must be at least 18 years old or have legal parental or guardian consent to use this website and purchase our products.

3. Products & Descriptions

  • We offer natural, handcrafted soaps made with plant-based ingredients.

  • Product descriptions, images, and prices are provided for your information and may be updated at any time.

  • All ingredients are listed on product pages. If you have allergies, please review ingredients before purchase.

4. Orders & Payment

  • Orders are placed through our Shopify website.

  • All prices are listed in [INR] and include applicable taxes unless stated otherwise.

  • We accept payments via secure payment gateways integrated on our site (e.g., credit/debit cards, UPI, wallets).

  • Payment must be completed at checkout. Orders are not confirmed until payment is received.

  • You agree to provide accurate and complete information for all purchases.

5. Shipping & Delivery

  • We ship orders within [5-10] business days of payment confirmation.

  • Estimated delivery times and shipping charges are displayed at checkout.

  • Delivery times may vary due to circumstances beyond our control.

  • We are not responsible for delays caused by third-party carriers.

6. Returns, Refunds & Cancellations

  • If you receive a damaged or incorrect product, contact us within [1] days of delivery with your order details and photos.

  • Due to the personal nature of our products, we do not accept returns for opened or used soaps unless they are defective.

  • Refunds are processed to the original payment method within [5-7] business days after approval.

  • Orders can be cancelled before shipment. Contact us immediately if you wish to cancel.

7. User Conduct

  • You agree not to misuse our website or attempt to harm our business, customers, or reputation.

  • Prohibited actions include: fraud, unauthorized access, distributing malware, or violating any applicable laws.

8. Intellectual Property

  • All content on this website (text, images, logos, product designs) is the property of Gamanchi’s or its licensors.

  • You may not use, reproduce, or distribute our content without written permission.

9. Privacy & Data Protection

  • We collect and process your personal information in accordance with our Privacy Policy.

  • Payment information is processed securely by our payment gateway partners. We do not store your card or payment details on our servers.

  • We comply with applicable data protection and privacy regulations.

10. Limitation of Liability

  • Our products are intended for external use only. Please follow usage instructions and consult a physician if you have skin sensitivities.

  • Gamanchi’s is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our maximum liability is limited to the purchase price of the product in question.

11. Indemnification

You agree to indemnify and hold harmless Gamanchi’s, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our website or products.

12. Payment Gateway & Third-Party Services

  • We use third-party payment gateways for secure transactions. By making a purchase, you agree to their terms and privacy policies.

  • Payment gateways may require KYC (Know Your Customer) verification for certain transactions.

  • We are not responsible for the availability or performance of third-party services.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of [India]. Any disputes will be resolved in the courts of [India].

15. Contact Us

For questions about these Terms, please contact us at:
Email: gamanchis.soap@gmail.com
Phone: +917609 018771